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Technical support (2nd line of support), work for graduates without professional experience L.M. Group Poland Sp. z o.o.

  • Poznań, wielkopolskie
  • 26-10-2022 , do końca 770 dni

Currently, for our BPO/SSC client, we are looking for talented individuals with language skills ready to start or continue their careers in international structures.

Responsibilities:

  • Providing technical support (working in English).
  • Receiving requests from customers
  • Performing installation, configuration or maintenance of networks, used in the work
  • Operation of computer and communicators, used in the company (phones/incoming mail, chat)
  • Contact with other team members and actively support them
  • Ability to work independently and make decisions
  • Solving problem situations, related to the IT industry
  • Repairing software failures
  • Reporting incidents to 3rd line support (if necessary)

Requirements for candidates:

  • English language - B2 level is sufficient
  • Ability to undertake stationary work (office in Września)
  • Ability to work in shifts and openness to overtime and work on weekends, in months of increased workload
  • Interest in the IT industry, IT news
  • Interest in technical topics
  • Welcome persons, interested in the automotive industry
  • Availability to work full time
  • Motivation to work and continuous improvement of qualifications
  • We do not require work experience, but experience in IT will be an advantage
  • Education in the field - required

Our client provides:

  • Stable employment based on an employment contract
  • Timely paid salary
  • Opportunity to work for an international client and gain experience in a corporation
  • Work in hybrid mode (currently), eventually stationary work
  • Shift work (3 shifts, predetermined schedule)
  • Benefit package: life insurance, private medical care, financial allowances, mybenefit platform, multisport, subsidies e.g. for glasses or language courses.

Prosimy o zamieszczenie na dokumentach aplikacyjnych następującej klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do prawidłowej realizacji procesów rekrutacji zgodnie z ustawą o ochronie danych osobowych z dn. 29.08.1979 (Dz.U. nr 133, poz. 883).


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