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Customer support - IT industry, stationary work for people with English language skills L.M. Group Poland Sp. z o.o.

  • Poznań, wielkopolskie
  • 23-11-2022 , do końca 730 dni

Currently, for our client in the BPO/SSC industry, we are looking for talented individuals with language skills ready to start or continue their careers in international structures.

Responsibilities of the position:

  • providing support to the company's customers (in English)
  • performing duties, related to technical support
  • repairing and updating IT networks, systems
  • redirecting more complex problems, to the second and third line of support
  • operation of communicators in English
  • contact with business customers (telephone, teams)
  • taking business notes of activities performed
  • maintaining constant contact with clients
  • taking care of the positive image of the company
  • preparing small translations for the client

Requirements:

  • English language (minimum required level is B2) welcome persons with level C1
  • level of language, must allow you to conduct casual conversations (e-mail, telephone, chat)
  • Resistance to stress and ability to make decisions
  • ability to manage working time
  • interest in the IT industry, technological innovations, etc.
  • Willingness to develop in the IT field
  • professional experience or education in the field will be an additional advantage for the candidate
  • Availability for full-time stationary work

What our client offers:

  • work on the basis of an employment contract (from the
  • first day of employment)
  • shift work (approximately 20 night/weekend shifts per year)
  • stationary work (branch office in Poznań)
  • a schedule determined a month in advance,
  • possibility to adjust the schedule to the candidate's
  • private commitments
  • flexible schedule, which allows to maintain work-life balance
  • additional benefits package, provided by the employer
  • opportunity for professional development

Prosimy o zamieszczenie na dokumentach aplikacyjnych następującej klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do prawidłowej realizacji procesów rekrutacji zgodnie z ustawą o ochronie danych osobowych z dn. 29.08.1979 (Dz.U. nr 133, poz. 883).


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